Economic uncertainty is on the rise, and so is office gossip. Office workers, perhaps fearful for their jobs and worried about their companies’ futures, are playing office politics and gossiping more than they were five years ago, according to a poll earlier this year. In fact, 55 percent of those surveyed said politicking at work is on the rise. View Full Story
October 17, 2008
April 28, 2008
How to Stop the Spread of GOSSIP
As in any circumstance that is communication and relational based at work, leader involvement is critical. Leaders set the tone for a “No Tolerance Policy” for gossip and other destructive behaviors.
If You Are a Leader
1. Design a clear policy and procedure.
2. Announce the policy in person AND in writing to everyone.
3. Outline the chain of command and create a No Toleration Policy.
4. Define the roles that each person plays in gossip and the level of responsibility that EVERYONE will be held too.
5. Do not change or make exceptions to the chain of commands.
6. Do not threaten people but rather set a strong beneficially precedence.
7. Reinforce positive feedback and behavior.
8. Discuss a time that everyone was a victim of gossip and how it felt.
9. Include the carriers in positive function to contribute to policy effectiveness.
10. Keep them updated on policy or procedure changes.
Although gossip is often experienced in childhood remember that you are now dealing with adults. Learn to respond not react to any discussion around this subject. Be prepared for the new rules to be tested because they will be.
(this set of bullets needs a title for clarification, but I’m not sure what it would be)
· Listen briefly and redirect them to their supervisor
· Notify their supervisor and enforce the chain of command
· Believe in the process, the effort can seem greater than the outcome but it is not
· Keep discussions open and ongoing
· Uncover the source not the symptoms and fix the source (communication channels)*
· Celebrate the positive side of every situation
Clear, constant, constructive communication will keep the vine of gossip from spreading and creating a stranglehold on a positive culture.
Anyone can impact and even stop gossip in the workplace. I challenge each and every one of you to www.STOPGOSSIPNOW.com.
April 14, 2008
How to SPOT a GOSSIPER
When you first encounter a gossiper they will seem nice and welcoming maybe even a little too nice. You will soon become aware of the fact that other co-workers avoid them it may even appear that others are being mean to this person but they have just learned the hard way to keep their distance. If you don’t learn by observation you may be next target.
HOW TO SPOT A GOSSIPER
- They have low self esteem they constantly complain about something or someone
- They always have something to gossip about and gain favor by being ‘in the know’
- They will point out how they were better or “right” in the situation
- They are high maintenance employees
- They triangulate to gain support
- They are angry and resentful of others success
A gossiper who is not confronted and stopped will just become more confident The rumors will become more subtle, more dangerous and frequent. The targets of gossip are usually more successful and more competent than gossipers; they are respected and seen as leaders within an organization.
A gossiper has a talent for seeking out disgruntled workers, and they manipulate them into their conspiracy theory
April 11, 2008
Why YOU should care about gossip
Why YOU should care about gossip…
Gossip is one of the most prevalent and destructive forms of communication used in today’s society. It is used in the guise of news or the source of “real” information. Like the game of telephone, each time a story is repeated or passed on something is changed or added to the original tale. Gossip is hurtful to everyone involved and is particularly destructive in the workplace.
Managers and Supervisors
Gossipers are the people in the organization who see their success is limited by others. They spread rumors in order to become popular. They embellish stories so that they can be seen as “in the know” and a source for information. They use this to gain control over their environments and co-workers.
Gossip
1. Is the number one cause of decrease in productivity and creation in the workplace
2. Divides and isolates individuals, compromising or killing teamwork
3. Causes pain and resentment
4. Can critically affect customer service
Stop Gossip Now!
Who have your gossiped about?
April 8, 2008
Stop Gossip Now
I feel passionate about wiping out gossip in the world and I want to start in the workplace. This blog series is dedicated to this end.
Gossip is like the infamous kudzu vine. Kudzu is native to Japan and China, however it also grows well in the Southeastern United States. Kudzu is a vine that when left uncontrolled will eventually grow over almost any fixed object in its proximity including other vegetation. Kudzu, over a period of several years, will kill trees by blocking the sunlight and for this and other reasons many would like to find ways to get rid of it. The flowers which bloom in late summer have a very pleasant fragrance and the shapes and forms created by kudzu vines growing over trees and bushes can be pleasing to the eye during the summer months.
Once gossip takes hold in a company it is like a kudzu vine. It is uncontrollable, smoothers new growth and is very difficult to get rid of. The eradication of gossip is not easy but necessary to create an open and honest communication culture.
Please share your stories about a time when you have been hurt by gossip.
April 7, 2008
Got Gossip?
Join us Thursday, April 10th at 7pm mtn for ….
Click here for details http://www.instantteleseminar.com/?eventid=2478135
See you there!
March 6, 2008
Success is Optional
Coaching And Profits
THE HARD FACTS - Americans spent over $60 billion in training in 2003! Retention of this training was only 8% until COACHING was added then the retention soared to over 85%.
Performance and ProductivityThe Bottom Line: Coaching produced a 529% return on investment and significant intangible benefits to the business. Including the financial benefits from employee retention coaching boosted the overall ROI to 788%. The study provided powerful new insights into how to maximize the business impact from executive coaching. http://www.metrixglobal.net/docs/metrixglobalcoachingroibriefing.pdf Among the results of the study: Manchester´s coaching programs delivered an average return on investment of 5.7 times the initial investment in a typical executive coaching assignment. Among the benefits to companies that provided coaching to executives were improvements in: Productivity (reported by 53% of executives); Quality (48%); Organizational strength (48%); Customer service (39%); Reducing customer complaints (34%); Retaining executives who received coaching (32%). http://www.coachinc.com/CCU/Newsletters/Student%20Newsletters/march%202002/default.asp?s=1
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December 29, 2007
The Secret is Coaching!
Think about the best teachers in your life. Who were they? Your list may include traditional school teachers, but it may also include family, friends, atheletics, supervisors, world leaders, clergy or children.
There was something in each of your examples that connected with your needs and interests. And chances are those teachers had reached you and made connects in different ways. But what they had in common was the ability to reach YOU.
What is the secret of good teaching? Discovery and the celebration of your discovery. That process takes longer than listening, taking notes, memorizing and then parroting back the words.
The Secret is COACHING
By its very nature, coaching is personal and very powerful. It is teaching customized to the uniqueness of each learner; a “prescription” for being the best you can be.
Coaches are teachers who know theil material well and know their “students (clients)” equally well. A coach uses several tools but the most powerfu are the questions and the ability to hear what isn’t being said.
December 27, 2007
Adrenaline - Part 2
I am not a therapist nor a adrenaline recovery coach, however I think that this is one of the most important things that you can do for yourself and your business.
The recovery of adrenaline addiction can be very simple IF you are willing to change your behaviors.
First identify 20 Adrenaline Triggers (look at the list below)Then get a support team-family friends, therapist, adrenaline recovery coach-anyone who is willing to support your journey.
This is an addiction and there will be withdrawl and recovery. It will take 6-12months of committment on your part
TRIGGERS
- Over promiseing, under delivering
- Arriving exactly on time or late
- Involved in non-essential projects or activities
- Should or have to’s; someone else’s agenda
- Being optomistic during a rough time
- Doing one thing inorder to get another thing
- Having current unresolved matters in your life
- Holding back from others; being nice or mad
- Not asking for what you need
- Tolerations; things that you are putting up wiht
- being a door mat
- Trying to prove something by your results
- Driving faster than the speed limit
And then start the recovery process
- Stop the triggering behaviors
- Get bored until you develope a new energy source ( it takes 3-6 months)
- Be truthful to yourself and every one else. It is the one thing that can heal.
- Hire an experience therapist or coach.
- Develope your strongest Personal Foundation. *
* This program can be found at www.coachville.com/passiverevenue/pr30licensing.html - 16k
December 19, 2007
Sour Cherries
Why are people so rude in Starbucks ( the customers) ? I have personally NEVER had bad service at Starbucks on 3rd Ave ( the one I frequent) but I have seen appalling behavior by customers. It’s coffee for heaven sakes. Just because you use 4 adjectives to describe your order does raise your social standing. Say please, thank you, excuse me and maybe even smile and really throw the staff off. Don’t assume every likes your dog (yes I love dogs but not everyone does). Mind your children or at the very least be aware that they are YOUR kids, yes you may be spending $4 on hot chocolate but so is everyone else.
Please be nice instead of naughty
